It is strictly forbidden for anyone under the age of 18 to create an account or use our services. We use strict and comprehensive age verification processes to prevent minors from accessing the platform. We reserve the right to request documentation of identity and age at any time. If we discover that an account belongs to a minor, the account will be immediately closed, and any funds may be withheld in accordance with applicable law.

Responsible gaming is about making informed decisions and understanding that gambling should never be considered a source of income or a way to solve financial problems. Our principles for player well-being are based on transparency, control, and prevention. We encourage all users to play for amounts they can afford to lose, to take frequent breaks, and to maintain a healthy balance between gaming and other daily activities.

To help you manage your gaming, we offer a range of built-in tools that you can easily activate via your account settings. We strongly encourage you to use these features preventatively:

Deposit Limits

You can set a maximum limit for how much you can deposit into your account within a specific period (e.g., daily, weekly, or monthly). This is a crucial tool to ensure that you adhere to your predetermined entertainment budget.

Loss Limits

To further protect your finances, you can define a limit for how much money you can lose over a given period. Once this limit is reached, the system will automatically prevent you from placing further bets until the period has expired.

Session and Time Limits

It's easy to lose track of time when entertained. You can therefore set a session limit that gives you a notification or automatically logs you out once you have spent a predetermined amount of time on the platform.

Time-outs (Temporary break)

If you feel the need for a short break from gaming, you can use our time-out function. This feature allows you to temporarily suspend your account for a short period (e.g., 24 hours to 30 days). During this period, you will not be able to log in or receive marketing material from us.

Self-exclusion and Account Closure

If you find that gaming is having a negative impact on your life, we offer the option of formal self-exclusion. This is a longer-term and often permanent measure. Once self-exclusion is activated, your account will be blocked, and you will be prevented from creating new accounts with us. We provide full guidance and support throughout this process, and you can contact our support at any time for assistance with permanent account closure.

It is important to be aware of the signs that gaming may be developing into a problem. Pay attention to the following warning signs:

You are gambling with money intended for essential expenses like rent or bills.

You are borrowing money to fund your gambling.

You are constantly trying to win back lost money (chasing losses).

Gaming causes stress, anxiety, or conflicts with family and friends.

You are lying to your loved ones about the extent of your gambling.

If you recognize one or more of these patterns, we strongly advise you to immediately stop playing and use our self-exclusion tools.

If you are struggling with gambling addiction, it is important to know that you are not alone and that help is available. We strongly recommend that you seek help from independent organizations and helplines that specialize in professional advice and treatment for gambling problems. These organizations offer confidential and free support to individuals affected by gambling-related challenges.

If you share your computer or mobile device with persons under 18 years of age, we encourage you to take precautions to ensure that they cannot access your account. Do not use the "Remember password" function, and always make sure to log out after each session. We also recommend parents to consider the use of independent filtering software programs that can block access to gambling sites to protect children and young people in the household.

Wild Cash strives to continuously improve our efforts in responsible gambling. We conduct routine monitoring of the platform to identify atypical gambling patterns. In addition, we ensure that our customer support staff receive relevant information and training to be able to provide compassionate and correct guidance to users seeking help regarding their gambling habits.

This responsible gambling policy may be revised periodically to ensure that our tools and procedures continue to meet industry best practices and applicable standards. We reserve the right to make changes without prior notice, but encourage our users to consult this page regularly.